Delivery


Delivery Service


Delivery in Australia is charged at a flat rate of $8.95 *(inclusive of GST) and is delivered via Fastway Courier or Australia Post. Please note an additional charge may be applied to some areas (eg Nth Qld, NT, TAS, WA) + remote areas for bulky items eg Nappy Bags (Il Tutto Nico), Furniture etc. If your order falls into these areas we will contact you with delivery charge and 4MUM will absorb half of the cost.

A signature is required at time of delivery by our courier. Please nominate a delivery address where you are likely to be available to sign for your parcel.  Parcels are generally delivered between the hours 8:00am - 5:00pm so if you work away from your home, it may be best to have your parcel delivered to your work address, neighbour ….  Delivery within Australia is generally 3-7 working days.
 
If your order will take much longer than 10 working days, or the time stated on the item page for delivery, you will be contacted by phone or email. If you wish to cancel your order due to longer than expected delivery times you may do so. If you have any questions, please email us at: customercare@4mum.com.au.

Strictly delivery only; no pick-ups allowed.

Delivery Return by courier:

In the event that the customer (or reciepient of a purchase) is unable to receive goods detailed on the order and a the parcel is returned to Fore Mum by the courier company, Fore mum reserves the right to charge the customer thefull cost of shipment(s)f for both the original despatch and any redelivery.  This charge may exceed the standard postage costs displayed on this web site and will be validated with the couriers actual charge and reason for return.

Delivery to (Nth QLd, NT, TAS, WA) and Remote areas

Delivery to remote areas may incur additional costs. Please contact us email:customercare@4mum.com.au to find out  delivery cost to country and remote areas.  Please note an additional charge may be applied to some areas (eg Nth Qld, NT, TAS, WA) + remote areas for bulky items eg Nappy Bags (Il Tutto), Furniture etc. If your order falls into these areas we will contact you with delivery charge and 4MUM will absorb half of the cost.


International Delivery

Please email us with your order request and we will arrange and quote appropriate delivery and timeframe for your order. Email customercare@4mum.com.au. Orders will be processed in Australian dollars.